The right caregiver,
guaranteed in 14 days.
250+ qualified nurses and trained caregivers across Colombo, Kandy, Galle, and beyond — expertly matched to your family's exact needs. Not just placed. Perfectly matched.
96% match success
1,500+ families served
14
Day Guarantee
Trusted by Sri Lankan families
Sri Lanka's Most Trusted Home Care Service
We create tailored care plans to meet each individual's unique needs, supported by our compassionate, highly qualified caregivers who are here for your family — every step of the way.
250+
Vetted Caregivers
Ready across all Sri Lanka
96%+
First-Match Success
Clients matched right first time
14 Days
Placement Guarantee
We don't stop until you're matched
Trained
Pre-Placement Training
Required before every placement
What is
Home Care?
Home care focuses on personal and daily-living support so your loved ones can stay safe, comfortable, and independent at home. Our carefully screened caregivers bring warmth and professionalism to every visit.
Daily Living01Personal Care
From bathing to dressing, our caregivers support your well-being with dignity and genuine compassion.
Social Wellbeing02Companionship & Support
Meaningful social engagement, transport assistance, and light housekeeping — keeping your loved one connected and active.
Family Support03Respite & Family Relief
A planned break for family carers — we step in so you can recharge, knowing your loved one is in safe, trusted hands.
The process
From first call to caregiver in 14 days.
Tell Us About Your Family
A 15-minute call with our care team. We take time to understand medical needs, personality, language preferences (Sinhala, Tamil, English), cultural fit, schedule, and location — so nothing is left to chance.
We Find Your Best Match
Our care coordinators assess 250+ pre-vetted caregivers across 50+ compatibility factors — in hours, not weeks. You get the right person for your family, not just whoever is available.
48-Hour Verification
Full reference checks and credential verification all run in parallel — completed in 48 hours, thorough and fast, no shortcuts.
One Meeting. Already Prepared.
You meet one candidate — already trained, already verified, already matched to your requirements. No marathon interviews. Just the right person, ready to care.
14-Day Supported Trial
Care begins with daily check-ins from our team. If the match isn't right within 14 days, we arrange a replacement at no cost. No questions. No fees.
Why families choose us
The gold standard in Sri Lankan home care.
Most home care providers place a caregiver and step back. We built something fundamentally different — a full-service care operation where every caregiver is rigorously trained, carefully verified, and expertly matched before they ever meet your family.
Our standards aren't guidelines — they're requirements. Every person we place has passed through a multi-stage process that most providers simply don't have.
Our caregiver acceptance rate
Only 2 in 10 applicants qualify.
Clinical assessment, structured pre-placement training, and reference checks. We reject 80% of applicants so your family never has to.
Structured Pre-Service Training
Every caregiver completes a structured clinical and care training programme before their first placement — wound care, medication management, vital signs, and more.
Professionally Trained Nursing Team
All clinical nursing staff are professionally trained, reference verified, and skills-assessed before joining. Hospital-quality care, delivered at home in Colombo and beyond.
Expert Matching in Hours
Our care coordinators assess 50+ compatibility factors — medical needs, personality, language (Sinhala, Tamil, English), cultural fit — and identify your best match within hours.
250+ Nurses & Caregivers, Island-Wide
A vetted network of qualified nurses and trained caregivers — from experienced seniors to capable juniors. Faster, better matches across Colombo 1–15, Cinnamon Gardens, Nugegoda, Kandy, Galle, and Negombo.
96% First-Match Accuracy
We match on fit, not just availability. That's why 96% of Sri Lankan families are satisfied with their very first caregiver placement.
48-Hour Background Checks
Professional reference checks and credential verification completed in 48 hours. In line with best practices recommended by the Sri Lanka Ministry of Health.
The honest comparison
Us vs. traditional placement agencies.
We built a better care service from the ground up. Here is how every part of our process compares to what traditional placement agencies offer.
Industry average: 82%
96%
matched right,
first time
We match on 50+ factors — personality, language, experience, schedule, and cultural fit. Not just whoever is available.
Traditional: 30–45 days
14
days guaranteed
We don't stop until your match is confirmed — a commitment backed by real accountability.
Typical agency: 30–50
250+
ready across Sri Lanka
Sri Lanka's largest verified caregiver network. More options, better matches.
Industry: most applicants accepted
80%
of applicants rejected
Only 2 in 10 pass our multi-stage screening. Your family gets only the best.
Traditional: minimal or none
120
hours before placement
Every caregiver arrives trained, tested, and ready from day one.
Traditional: 2–3 weeks
48h
fully reference-verified
Parallel verification — references, credentials, work history.
Who we care for
Care designed around your family's needs.
Every family's situation is different. Our care is structured around the three most common needs we see — each with a dedicated, trained team.
Dignified daily support for ageing parents.
From personal hygiene and mobility assistance to companionship and medication reminders — we help elderly parents live safely and comfortably at home.
- Personal care & hygiene
- Medication reminders
- Companionship & social engagement
- Mobility & fall prevention
Clinical nursing for hospital-to-home transitions.
After discharge from Asiri, Nawaloka, Lanka Hospitals, or any private hospital, our trained nursing team provides the same standard of clinical care at home.
- Wound care & dressing changes
- Vital signs monitoring
- Medication administration
- Post-op rehabilitation support
Consistent, expert care for long-term conditions.
For families managing diabetes, hypertension, chronic kidney disease, or stroke recovery — structured nursing that keeps conditions under control.
- Blood sugar & BP monitoring
- IV therapy & injections
- Chronic disease care plans
- Family health education
Built for Sri Lanka
Not imported from India or Singapore. Made here.
Our caregiver standards, training curriculum, and matching criteria were built from the ground up for Sri Lankan families — with deep respect for language, culture, and local care expectations.
Island-Wide Coverage
Colombo, Kandy, Galle, Negombo, Kurunegala — same standard, everywhere.
Trilingual Matching
Sinhala, Tamil, and English preferences matched so communication feels natural.
Cultural Fit Scoring
Family dynamics, routines, food, and religious observance — all considered.
Flexible Schedules
Urgent in 7 days, standard in 14, or plan-ahead in 21 — your timeline.
Our caregiver rejection rate
80%
Only 2 in 10 applicants pass our multi-stage screening. Clinical assessment, reference verification, and structured pre-placement training. No exceptions.
Full transparency before day one
100%
Before your caregiver arrives, you see their reviews, past client feedback, and success rate. We show you a track record, not just a CV.
Our 30-day replacement rate
Under 4%
Industry average is 18%. Ours is under 4% — because getting the right person first time is our entire model.
We don't just place and disappear
Supported every day, not just at the start.
Today's check-in
Visit confirmed · 2 mins ago
Care Score
9.8/10
This month
Most agencies place a caregiver and move on. We stay involved — because ongoing support is what separates a good placement from genuinely great care. Our monitoring standards align with home care guidelines from the Sri Lanka Ministry of Health.
Daily
Check-ins
After every visit for the first 14 days — then weekly. You're never left wondering.
Weekly
Family Reviews
A brief call to ensure the match is working — adjustments made proactively.
Monthly
Quality Reports
Formal review — documented and shared with your family every month.
Always
Transparency
Reviews, success rate, client feedback — visible before your caregiver arrives.
We stand behind every placement.
Our care is so carefully matched we back it with four hard guarantees. No small print.
Placement Guarantee
Your caregiver starts within 14 days or we expedite the next match at no extra cost. With 250+ caregivers ready, we always deliver.
Free Replacement
Not satisfied with your match? We find your replacement within 7 days, completely free of charge. No questions, no fees.
No-Quit Guarantee
If your caregiver leaves within 90 days through any fault of ours, we provide a full replacement at zero cost.
Quality Guarantee
If after 30 days you don't feel the care quality meets our promised standard, we work with you to resolve it at no extra charge.
Client stories
Trusted by families across Sri Lanka.
“BetterHands transformed my mother's quality of life. The caregivers are professional, compassionate, and treat her with so much dignity. Our whole family is relieved and grateful.”
Chamari W.
Colombo 07
“After my father's heart surgery at Lanka Hospitals, the nursing team from BetterHands provided exceptional post-operative care at home. They were thorough, kind, and always on time.”
Roshan & Dilini P.
Nugegoda
“My grandfather was very lonely after being discharged from hospital. His BetterHands companion has become a true friend — he is happier and more engaged than he's been in years.”
Priya N.
Kandy
Where we serve
Every service. Every district. Island-wide.
Same vetted standard and 14-day guarantee — wherever your family is.
FAQs
Common questions.
Everything you need to know about how our care service works.
BetterHands provides three main categories of home nursing care: Personal Care (daily living assistance), Medical & Clinical Nursing, and Companionship & Support. Each service is tailored to the individual's needs and delivered at home across Colombo and the Western, Central, and Southern provinces.
Yes. All our nurses and caregivers are thoroughly vetted before joining BetterHands — including professional reference verification, work history checks, and a clinical skills assessment. We conduct ongoing training and quality reviews for all care staff.
Costs vary by service type and hours required. Personal care starts from Rs. 1,400/hour, companionship from Rs. 1,800/hour, and clinical nursing from Rs. 4,500/visit. We offer flexible payment options and can liaise with your health insurer to help you access coverage.
Yes, we understand that needs change. You can modify or cancel your care schedule with 24 hours' notice at no charge. For same-day changes, please contact our care coordination team directly by phone or WhatsApp.
Yes. BetterHands offers 24/7 on-call nursing support for urgent clinical needs. Our emergency line is staffed by trained care professionals who can provide telephone guidance and arrange emergency home visits when required.
Find the right caregiver
for your family.
Tell us about your needs. Our care team will find the right match — vetted, trained, and ready in 14 days.
250+
Vetted caregivers
96%
First-match success
Trained
Caregiver training
14
Days to placement